Privacy policy

1) Introduction and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about how your personal data is handled when you use our website. Personal data here means all data by which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Artur Alaverdyan, Brick Manufacture, Rodigallee 302, 22043 Hamburg, Germany, phone: 017655913152, email: info@brick-manufacture.de. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

2) Data collection when you visit our website

2.1 When you use our website purely for information purposes, i.e. if you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to the page server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

Our website visited
Date and time at the time of access
Amount of data sent in bytes
Source/reference from which you reached the page
Browser used
Operating system used
IP address used (where applicable: in anonymised form)

The processing takes place in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or otherwise used. However, we reserve the right to check the server log files retrospectively should there be concrete indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the string "https://" and the padlock symbol in your browser bar.

3) Hosting & content delivery network

3.1 Shopify

For the hosting of our website and the presentation of the page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify")

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

All data collected on our website is processed on the provider's servers. We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

In the case of a data transfer to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

3.2 Cloudflare

We use a content delivery network of the following provider: Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA

This service enables us to deliver large media files such as graphics, page content or scripts more quickly via a network of regionally distributed servers. The processing takes place to safeguard our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6 (1) (f) GDPR. We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision of the European Commission, ensures compliance with the European level of data protection.

4) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. Some of these cookies are automatically deleted again after the browser is closed (so-called "session cookies"), while others remain on your device for longer and enable page settings to be saved (so-called "persistent cookies"). In the latter case, you can find the storage period in the overview of the cookie settings of your web browser.

Insofar as personal data is also processed by individual cookies used by us, the processing takes place pursuant to Art. 6 (1) (b) GDPR either for the performance of the contract, pursuant to Art. 6 (1) (a) GDPR in the case of consent given, or pursuant to Art. 6 (1) (f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them, or exclude the acceptance of cookies for certain cases or in general.

Please note that the functionality of our website may be limited if cookies are not accepted.

5) Contacting us

5.1 Klaviyo

For review reminders we use the services of the following provider: Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA

Exclusively on the basis of your express consent pursuant to Art. 6 (1) (a) GDPR, we transmit your email address and, where applicable, further customer data to the provider so that the provider can contact you with a review reminder by email.

You can withdraw your consent at any time with effect for the future, either towards us or towards the provider.

We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

5.2 Reviews.io

For review reminders we use the services of the following provider: REVIEWS.io 2020 GmbH, Skalitzer Str. 104, 10997 Berlin, Germany

You can withdraw your consent at any time with effect for the future, either towards us or towards the provider.

We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

5.3 WhatsApp Business

You have the option of contacting us via the messaging service WhatsApp of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this we use the so-called "business version" of WhatsApp.

If you contact us via WhatsApp in connection with a specific transaction (for example an order you have placed), we store and use the mobile phone number you use with WhatsApp as well as - if provided - your first and last name pursuant to Art. 6 (1) (b) GDPR in order to process and respond to your request. On the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address or email address) in order to be able to assign your enquiry to a specific transaction.

If you use our WhatsApp contact for general enquiries (for example about the range of services, availability or our website), we store and use the mobile phone number you use with WhatsApp as well as - if provided - your first and last name pursuant to Art. 6 (1) (f) GDPR on the basis of our legitimate interest in providing the requested information efficiently and promptly.

Your data is always used only to respond to your request via WhatsApp. It is not passed on to third parties.

Please note that WhatsApp Business receives access to the address book of the mobile device we use for this purpose and automatically transfers telephone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. To operate our WhatsApp Business account, we use a mobile device in whose address book only the WhatsApp contact details of those users are stored who have also contacted us via WhatsApp.

This ensures that every person whose WhatsApp contact details are stored in our address book has already consented, when first using the app on their device by accepting the WhatsApp terms of use, to the transmission of their WhatsApp telephone number from the address books of their chat contacts pursuant to Art. 6 (1) (a) GDPR. A transmission of data of users who do not use WhatsApp and/or have not contacted us via WhatsApp is thus excluded.

For the purpose and scope of the data collection and the further processing and use of the data by WhatsApp, as well as your related rights and setting options for protecting your privacy, please refer to WhatsApp's privacy notice: https://www.whatsapp.com/legal/?eea=1#privacy-policy

We have concluded a data processing agreement with the provider that protects our site visitors' data and prohibits disclosure to third parties.

In the context of the above-mentioned processing, data transfers to servers of Meta Platforms Inc. in the USA may occur.

5.4 When you contact us (e.g. via contact form or email), personal data is processed - exclusively for the purpose of processing and responding to your request and only to the extent necessary for this.

The legal basis for the processing of this data is our legitimate interest in responding to your request pursuant to Art. 6 (1) (f) GDPR. If your contact is aimed at a contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR. Your data will be deleted if it can be inferred from the circumstances that the matter concerned has been conclusively clarified and provided that no statutory retention obligations conflict with this.

6) Data processing when opening a customer account

Pursuant to Art. 6 (1) (b) GDPR, personal data continues to be collected and processed to the extent necessary in each case if you provide it to us when opening a customer account. You can find out which data is required to open an account from the input mask of the relevant form on our website.

Your customer account can be deleted at any time and this can be done by sending a message to the above-mentioned address of the controller. After your customer account has been deleted, your data will be deleted, provided that all contracts concluded through it have been fully processed, no statutory retention periods conflict with this and we no longer have a legitimate interest in continued storage.

7) Use of customer data for direct advertising

7.1 Subscribing to our email newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing further data is voluntary and is used to be able to address you personally. For sending the newsletter we use the so-called double opt-in procedure, which ensures that you only receive newsletters once you have expressly confirmed your consent to receiving the newsletter by clicking a verification link sent to the email address provided.

By activating the confirmation link, you give us your consent to the use of your personal data pursuant to Art. 6 (1) (a) GDPR. In doing so, we store the IP address assigned by your internet service provider (ISP) as well as the date and time of registration, in order to be able to trace any possible misuse of your email address at a later point in time. The data collected by us when you subscribe to the newsletter is used strictly for the specified purpose.

You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the outset. After unsubscribing, your email address will be deleted from our newsletter distribution list without delay, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this, which is permitted by law and about which we inform you in this statement.

7.2 Klaviyo

Our email newsletters and other promotional email communication are sent via this provider: Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA

On the basis of our legitimate interest in effective and user-friendly email marketing, we pass on the data you provided when subscribing to this provider pursuant to Art. 6 (1) (f) GDPR so that the provider can handle the sending of emails on our behalf.

Subject to your express consent pursuant to Art. 6 (1) (a) GDPR, the provider also carries out a statistical evaluation of the success of email campaigns by means of web beacons or tracking pixels in the emails sent, which can measure open rates and specific interactions with the content of the newsletter. Device information (e.g. time of access, IP address, browser type and operating system) is also collected and evaluated in this process, but is not merged with other data.

You can withdraw your consent to email tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider that protects our site visitors' data and prohibits disclosure to third parties.

7.3 Omnisend

Our email newsletters are sent via this provider: Soundest Ltd., Unit a3, Gateway Tower, 32 Western Gateway, London E16 1YL, England

On the basis of our legitimate interest in effective and user-friendly newsletter marketing, we pass on the data you provided when subscribing to the newsletter to this provider pursuant to Art. 6 (1) (f) GDPR so that the provider can handle the sending of the newsletter on our behalf.

Subject to your express consent pursuant to Art. 6 (1) (a) GDPR, the provider also carries out a statistical evaluation of the success of newsletter campaigns by means of web beacons or tracking pixels in the emails sent, which can measure open rates and specific interactions with the content of the newsletter. Device information (e.g. time of access, IP address, browser type and operating system) is also collected and evaluated in this process, but is not merged with other data.
You can withdraw your consent to newsletter tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider that protects our site visitors' data and prohibits disclosure to third parties.

In the case of a data transfer to the provider's location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

7.4 Shopify Email

Our email newsletters are sent via this provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

We have concluded a data processing agreement with the provider that protects our site visitors' data and prohibits disclosure to third parties.

In the case of a data transfer to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

8) Data processing for order processing

8.1 Transmission of image files for order processing by email

On our website we offer customers the option of commissioning the personalisation of products by transmitting image files by email. The submitted image motif is used as a template for the personalisation of the selected product.

Via the email address provided on the website, the customer can transmit one or more image files from the memory of the device used to us. We then record, store and use the files transmitted in this way exclusively for the production of the personalised product within the meaning of the respective service description on our website. If the transmitted image files are passed on to special service providers for the production and processing of the order, you will be explicitly informed of this in the following paragraphs. No disclosure beyond this takes place. If the transmitted files or the digital motifs contain personal data (in particular images of identifiable persons), all of the processing operations just mentioned take place exclusively for the purpose of processing your online order pursuant to Art. 6 (1) (b) GDPR.

After the order has been finally processed, the transmitted image files are automatically and completely deleted.

8.2 Transmission of image files for order processing via upload function

On our website we offer customers the option of commissioning the personalisation of products by transmitting image files via an upload function. The submitted image motif is used as a template for the personalisation of the selected product.

Via the upload form on the website, the customer can transmit one or more image files from the memory of the device used directly to us by automated, encrypted data transfer. We then record, store and use the transmitted files exclusively for the production of the personalised product within the meaning of the respective service description on our website. If the transmitted image files are passed on to special service providers for the production and processing of the order, you will be explicitly informed of this in the following paragraphs. No disclosure beyond this takes place. If the transmitted files or the digital motifs contain personal data (in particular images of identifiable persons), all of the processing operations just mentioned take place exclusively for the purpose of processing your online order pursuant to Art. 6 (1) (b) GDPR.

After the order has been finally processed, the transmitted image files are automatically and completely deleted.

8.3 Insofar as this is necessary for the performance of the contract for delivery and payment purposes, the personal data collected by us is passed on to the commissioned transport company and the commissioned credit institution pursuant to Art. 6 (1) (b) GDPR.

Insofar as we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact data you transmitted when placing the order in order to inform you personally within the scope of our statutory information obligations pursuant to Art. 6 (1) (c) GDPR. Your contact data is used strictly for the purpose of notifications about updates owed by us and is processed by us for this purpose only to the extent necessary for the respective information.

To process your order, we also work with the following service provider(s), who support us in whole or in part in the performance of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

8.4 Packlink Pro

For order processing we use the following provider: Packlink Shipping S.L., Calle Amaltea 9, 28045 Madrid, Spain

Name, address and, where applicable, further personal data is passed on to the provider pursuant to Art. 6 (1) (b) GDPR for the purpose of processing the online order. Your data is only passed on to the extent that this is actually necessary for processing the order. The provider is also used for accounting. The provider thus processes incoming and outgoing invoices and, where applicable, also our company's bank transactions in order to record invoices automatically, match them to the transactions and, from this, prepare the financial accounts in a partially automated process.

Insofar as personal data is also processed in this context, the processing takes place pursuant to Art. 6 (1) (f) GDPR on the basis of our legitimate interest in the efficient organisation and documentation of our business transactions.

8.5 Post & DHL shipping (official)

To prepare the shipment we use the services of the following provider: Deutsche Post DHL Research And Innovation GmbH, Kurt-Schumacher-Str. 1, 53113 Bonn
Pursuant to Art. 6 (1) (b) GDPR, we transmit digital shipping labels with your delivery information exclusively for the purpose of processing your online order from our order processing system to the provider, who then sends these to our local printers to enable printing. Data is only passed on to the extent that this is actually necessary for processing.

8.6 Disclosure of personal data to shipping service providers

- Deutsche Post

As a transport service provider we use the following provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany

We pass on your email address and/or telephone number to the provider pursuant to Art. 6 (1) (a) GDPR before delivery of the goods for the purpose of arranging a delivery date or announcing the delivery, provided that you have given your express consent for this during the ordering process. Otherwise, for the purpose of delivery pursuant to Art. 6 (1) (b) GDPR, we only pass on the name of the recipient and the delivery address to the provider. The disclosure only takes place to the extent that this is necessary for the delivery of the goods. In this case, prior arrangement of the delivery date with the provider or announcement of the delivery is not possible.

Consent can be withdrawn at any time with effect for the future, either towards the controller designated above or towards the provider.
- DHL

As a transport service provider we use the following provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany

Consent can be withdrawn at any time with effect for the future, either towards the controller designated above or towards the provider.
- DHL Express

As a transport service provider we use the following provider: DHL Express Germany GmbH, Heinrich-Brüning-Str. 5, 53113 Bonn, Germany

Consent can be withdrawn at any time with effect for the future, either towards the controller designated above or towards the provider.
- DHL Freight

As a transport service provider we use the following provider: DHL Freight GmbH, Godesberger Allee 102-104, 53175 Bonn, Germany

Consent can be withdrawn at any time with effect for the future, either towards the controller designated above or towards the provider.
- DPD

As a transport service provider we use the following provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany

Consent can be withdrawn at any time with effect for the future, either towards the controller designated above or towards the provider.
- FedEx

As a transport service provider we use the following provider: FedEx Express Germany GmbH, Langer Kornweg 34 k,65451 Kelsterbach, Germany

Consent can be withdrawn at any time with effect for the future, either towards the controller designated above or towards the provider.
- UPS

As a transport service provider we use the following provider: United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany

Consent can be withdrawn at any time with effect for the future, either towards the controller designated above or towards the provider.

8.7 Use of payment service providers (payment services)

- Amazon Pay

One or more online payment methods of the following provider are available on this website: Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg

If you select a payment method of the provider in which you make advance performance (such as credit card payment), the payment data you provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order is passed on to the provider pursuant to Art. 6 (1) (b) GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this.
- Apple Pay

If you choose the payment method "Apple Pay" of Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment is processed via the "Apple Pay" function of your device running iOS, watchOS or macOS by charging a payment card stored in "Apple Pay". Apple Pay uses security features that are integrated into the hardware and software of your device to protect your transactions. Authorising a payment therefore requires entering a code previously defined by you as well as verification by means of the "Face ID" or "Touch ID" function of your device.

For the purpose of payment processing, the information you provided during the ordering process, together with the information about your order, is passed on to Apple in encrypted form. Apple then encrypts this data again with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay in order to carry out the payment. The encryption ensures that only the website through which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number as well as a transaction-specific, dynamic security code to the originating website to confirm the success of the payment.

Insofar as personal data is processed in the transmissions described, the processing takes place exclusively for the purpose of payment processing pursuant to Art. 6 (1) (b) GDPR.

Apple retains anonymised transaction data, including the approximate purchase amount, the approximate date and time and whether the transaction was completed successfully. The anonymisation completely excludes any reference to a person. Apple uses the anonymised data to improve "Apple Pay" and other Apple products and services.

If you use Apple Pay on your iPhone or Apple Watch to complete a purchase you made via Safari on your Mac, the Mac and the authorising device communicate over an encrypted channel on Apple's servers. Apple does not process or store any of this information in a format that can identify you personally. You can deactivate the option to use Apple Pay on your Mac in the settings of your iPhone. Go to "Wallet & Apple Pay" and deactivate "Allow Payments on Mac".

Further information on data protection with Apple Pay can be found at the following internet address: https://support.apple.com/de-de/HT203027
- Google Pay

If you choose the payment method "Google Pay" of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), the payment is processed via the "Google Pay" application of your mobile device running at least Android 4.4 ("KitKat") and having an NFC function, by charging a payment card stored in Google Pay or a payment system verified there (e.g. PayPal). To authorise a payment via Google Pay of more than EUR 25.00, your mobile device must first be unlocked using the verification method set up in each case (such as facial recognition, password, fingerprint or pattern).

For the purpose of payment processing, the information you provided during the ordering process, together with the information about your order, is passed on to Google. Google then transmits your payment information stored in Google Pay in the form of a one-time transaction number to the originating website, with which a completed payment is verified. This transaction number does not contain any information about the real payment data of the payment methods stored in your Google Pay account, but is created and transmitted as a numerical token valid only once. In all transactions via Google Pay, Google acts merely as an intermediary for processing the payment transaction. The transaction is carried out exclusively in the relationship between the user and the originating website by charging the payment method stored in Google Pay.

Insofar as personal data is processed in the transmissions described, the processing takes place exclusively for the purpose of payment processing pursuant to Art. 6 (1) (b) GDPR.

Google reserves the right to collect, store and evaluate certain transaction-specific information for each transaction made via Google Pay. This includes the date, time and amount of the transaction, the merchant location and description, a description of the goods or services purchased provided by the merchant, photos you have attached to the transaction, the name and email address of the seller and buyer or of the sender and recipient, the payment method used, your description of the reason for the transaction and, where applicable, the offer associated with the transaction.

According to Google, this processing takes place exclusively pursuant to Art. 6 (1) (f) GDPR on the basis of the legitimate interest in proper invoicing, the verification of transaction data and the optimisation and maintenance of the functioning of the Google Pay service.

Google also reserves the right to merge the processed transaction data with further information that is collected and stored by Google when other Google services are used.

The terms of use of Google Pay can be found here:

https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
Further information on data protection with Google Pay can be found at the following internet address:
https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de
- Klarna

One or more online payment methods of the following provider are available on this website: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden

If you select a payment method in which the provider makes advance performance (such as purchase on account or payment in instalments or direct debit), you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postcode, town, date of birth, email address, telephone number, where applicable data on an alternative payment method).

In order to safeguard our legitimate interest in establishing the solvency of our customers, this data is forwarded by us to the provider pursuant to Art. 6 (1) (f) GDPR for the purpose of a credit check. On the basis of the personal data you provide as well as further data (such as shopping cart, invoice amount, order history, payment experience), the provider checks whether the payment option you selected can be granted with regard to payment and/or default risks.

In addition to provider-internal criteria, identity and creditworthiness information from the following credit agencies may also be included in the decision within the scope of the application check pursuant to Art. 6 (1) (f) GDPR:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Among other things, but not exclusively, address data is included in the calculation of the score values.

You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may remain entitled to process your personal data if this is necessary for contractual payment processing.
- Paypal

One or more online payment methods of the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

If you select a payment method of the provider in which you make advance performance, the payment data you provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order is passed on to the provider pursuant to Art. 6 (1) (b) GDPR. In this case, your data is passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this.

If you select a payment method in which we make advance performance, you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postcode, town, date of birth, email address, telephone number, where applicable data on an alternative payment method).

In order to safeguard our legitimate interest in establishing your solvency in such cases, this data is forwarded by us to the provider pursuant to Art. 6 (1) (f) GDPR for the purpose of a credit check. On the basis of the personal data you provide as well as further data (such as shopping cart, invoice amount, order history, payment experience), the provider checks whether the payment option you selected can be granted with regard to payment and/or default risks.

This website uses PayPal Checkout, an online payment system from PayPal that consists of PayPal's own payment methods and local payment methods from third-party providers.

When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "Pay Later" via PayPal, we pass on your payment data as part of the payment processing to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The disclosure takes place pursuant to Art. 6 (1) (b) GDPR and only to the extent that this is necessary for payment processing.

For the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "Pay Later" via PayPal, PayPal reserves the right to carry out a credit report. For this purpose, your payment data may be passed on to credit agencies pursuant to Art. 6 (1) (f) GDPR on the basis of PayPal's legitimate interest in establishing your solvency. PayPal uses the result of the credit check with regard to the statistical probability of payment default for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Among other things, but not exclusively, address data is included in the calculation of the score values. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may remain entitled to process your personal data if this is necessary for contractual payment processing.

If the PayPal payment method "purchase on account" is available and selected, your payment data is first transmitted to PayPal in preparation for the payment, whereupon PayPal forwards it to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin ("Ratepay") in order to carry out the payment. The legal basis in each case is Art. 6 (1) (b) GDPR. In this case, RatePay carries out an identity and credit check in its own name to establish solvency in accordance with the principle already mentioned above and passes on your payment data to credit agencies on the basis of the legitimate interest in establishing solvency pursuant to Art. 6 (1) (f) GDPR. A list of the credit agencies that Ratepay may use can be found here: https://www.ratepay.com/legal-payment-creditagencies/

If you use the payment method of a local third-party provider, your payment data is first passed on to PayPal in preparation for the payment pursuant to Art. 6 (1) (b) GDPR. Depending on your selection of an available local payment method, PayPal then transmits your payment data to the relevant provider in order to carry out the payment pursuant to Art. 6 (1) (b) GDPR:

- Apple Pay (Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
- iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands)
- bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium)
- blik (Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warsaw, Poland)
- eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2
1200 Vienna, Austria)
- MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, France)
- Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland)

For further data protection information, please refer to PayPal's privacy policy: https://www.paypal.com/de/legalhub/paypal/privacy-full
- Shopify Payments

One or more online payment methods of the following provider are available on this website: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

9) Online marketing

Google AdSense

This website uses Google AdSense, a web advertising service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google AdSense uses so-called cookies, i.e. text files that are stored on your computer and that enable an analysis of your use of the website. In addition, Google AdSense also uses so-called "web beacons" (small invisible graphics) to collect information; through their use, simple actions such as visitor traffic on the website can be recorded, collected and evaluated. The information generated by the cookie and/or web beacon (including your IP address) about your use of this website is generally transferred to a Google server and stored there. This may also involve transmission to the servers of Google LLC. in the USA.

Google uses the information obtained in this way to evaluate your usage behaviour with regard to the AdSense ads. The IP address transmitted by your browser within the scope of Google AdSense is not merged with other data from Google. The information collected by Google may be transferred to third parties if this is required by law and/or insofar as third parties process this data on Google's behalf.
All of the processing described above, in particular the reading of information on the device used via cookies and/or web beacons, is only carried out if you have given us your express consent to do so pursuant to Art. 6 (1) (a) GDPR. Without this consent being given, Google AdSense is not used during your site visit.

You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the "cookie consent tool" provided on the website.

Further information on Google's data protection provisions can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

10) Web analytics services

10.1 Google Analytics 4

This website uses Google Analytics 4, a web analytics service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.

By default, when you visit the website, Google Analytics 4 sets cookies, which are stored as small text elements on your device and collect certain information. The scope of this information also includes your IP address, which is however truncated by Google by the last digits in order to exclude direct identifiability of a person.

The information is transferred to Google servers and processed further there. Transmissions to Google LLC, based in the USA, are also possible.

Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activity for us and to provide further services connected with website use and internet use. The truncated IP address transmitted by your browser within the scope of Google Analytics is not merged with other data from Google. The data collected within the scope of the use of Google Analytics 4 is stored for a period of two months and then deleted.

All of the processing described above, in particular the setting of cookies on the device used, only takes place if you have given us your express consent to do so pursuant to Art. 6 (1) (a) GDPR.
Without your consent, Google Analytics 4 is not used during your site visit. You can withdraw the consent you have given at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service via the "cookie consent tool" provided on the website.

We have concluded a data processing agreement with Google that ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

Further legal information on Google Analytics 4 can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites

Demographic characteristics
Google Analytics 4 uses the special "demographic characteristics" function and can use it to create statistics that make statements about the age, gender and interests of site visitors. This is done by analysing advertising and information from third-party providers. This makes it possible to identify target groups for marketing activities. However, the data collected cannot be assigned to a specific person and is deleted after being stored for a period of two months.

Google Signals
As an extension to Google Analytics 4, Google Signals may be used on this website in order to have cross-device reports created. If you have activated personalised advertising and have linked your devices to your Google account, Google can, subject to your consent to the use of Google Analytics pursuant to Art. 6 (1) (a) GDPR, analyse your usage behaviour across devices and create database models, including on cross-device conversions. We do not receive any personal data from Google, only statistics. If you would like to stop the cross-device analysis, you can deactivate the "personalised advertising" function in the settings of your Google account. To do so, follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de
Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension to Google Analytics 4, the "UserIDs" function may be used on this website. If you have consented to the use of Google Analytics 4 pursuant to Art. 6 (1) (a) GDPR, have set up an account on this website and log in with this account on different devices, your activities, including conversions, can be analysed across devices.

10.2 Google Optimize

This website uses "Google Optimize", a service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Based on "Google Analytics", the service enables a statistical evaluation of the use of new functions and content of the website by delivering test variants to certain user groups. In this way, in the interest of improving the attractiveness of our website, it is possible to determine which variants are preferred by users.

For this purpose, Google Optimize uses cookies, i.e. small text files that are stored on your device and enable an analysis of your use of a website. The information about your use of the website collected by cookies is generally transmitted to a Google server and stored and processed there. This may also involve the transmission of information to the servers of the company Google LLC based in the USA and further processing of the information there.

All of the processing described above, in particular the setting of cookies for storing and reading information on the device you use to access the website, only takes place if you have given us your express consent to do so pursuant to Art. 6 (1) (a) GDPR. Without your consent, Google Optimize is not used during your use of the website. You can withdraw the consent you have given at any time with effect for the future. To exercise your withdrawal, please deactivate this service via the "cookie consent tool" provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/ and https://policies.google.com/privacy?hl=de&gl=de

10.3 Google Tag Manager

This website uses the "Google Tag Manager", a service of the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: "Google").

The Google Tag Manager provides a technical basis for bundling various web applications, including tracking and analytics services, and for calibrating, controlling and making them conditional via a uniform user interface. The Google Tag Manager itself does not store or read any information on user devices. Nor does the service carry out any independent data analyses. However, the Google Tag Manager transfers your IP address to Google when the page is accessed and may store it there. Transmission to servers of Google LLC. in the USA is also possible.

This processing is only carried out if you have given us your express consent to do so pursuant to Art. 6 (1) (a) GDPR. Without this consent being given, Google Tag Manager is not used during your site visit. You can withdraw the consent you have given at any time with effect for the future. To exercise your withdrawal, please deactivate this service in the "cookie consent tool" provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

Further legal information on Google Tag Manager can be found at https://business.safety.google/intl/de/privacy/ and https://policies.google.com/privacy?hl=de&gl=de

10.4 Shopify Analytics

This website uses the web analytics service of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

With the help of cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading device and browser information), the service collects and stores pseudonymised visitor data, including information of the device used such as the IP address and browser information, in order to evaluate it for statistical analyses of usage behaviour on our website and to create pseudonymised usage profiles.The pseudonymisation generally excludes direct identifiability of a person. No merging with clear data about you collected in another way takes place.

All of the processing described above, in particular the reading or storing of information on the device used, is only carried out if you have given us your express consent to do so pursuant to Art. 6 (1) (a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the "cookie consent tool" provided on the website.

We have concluded a data processing agreement with the provider that protects our site visitors' data and prohibits disclosure to third parties.

In the case of a data transfer to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

11) Retargeting/ remarketing and conversion tracking

11.1 Meta Pixel

Within our online offering we use the service "Meta Pixel" of the following provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Meta")

If a user clicks on an advertisement placed by us on Facebook and/or Instagram, the URL of our linked page is extended by a parameter with the help of "Meta Pixel". This URL parameter is then entered into the user's browser after the redirect by a cookie that our linked page sets itself.

On the one hand, this enables Meta to determine the visitors of our online offering as a target group for the display of advertisements (so-called "ads"). Accordingly, we use the service to show the Facebook and/or Instagram ads placed by us only to those users who have also shown an interest in our online offering or who have certain characteristics (e.g. interests in certain topics or products, which are determined on the basis of the websites visited) that we transmit to Meta (so-called "custom audiences").

On the other hand, "Meta Pixel" makes it possible to trace whether users were redirected to our website after clicking on an advertisement and which actions they carry out there (so-called "conversion tracking").

The data collected is anonymous for us, so it does not allow us to draw any conclusions about the identity of the users. However, the data is stored and processed by Meta, so that a connection to the respective user profile is possible and Meta can use the data for its own advertising purposes.

All of the processing described above, in particular the setting of cookies for reading information on the device used, is only carried out if you have given us your express consent to do so pursuant to Art. 6 (1) (a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the "cookie consent tool" provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

The information generated by Meta is generally transferred to a Meta server and stored there; in this context, transfer to servers of Meta Platforms Inc. in the USA may also occur.

11.2 Google Ads Remarketing

This website uses retargeting technology of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. The information obtained in this way generally also includes your IP address.

Data processing beyond this only takes place if you have agreed with Google that your internet and app browsing history may be linked by Google to your Google account and that information from your Google account may be used to personalise ads that you view on the web. If in this case you are logged in to Google during your visit to our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data in order to form target groups. Within the scope of the use of Google Ads Remarketing, personal data may also be transmitted to the servers of Google LLC. in the USA.

All of the processing described above, in particular the setting of cookies for reading information on the device used, is only carried out if you have given us your express consent to do so pursuant to Art. 6 (1) (a) GDPR. Without this consent being given, retargeting technology is not used during your site visit.

You can withdraw the consent you have given at any time with effect for the future. To exercise your withdrawal, please deactivate this service in the "cookie consent tool" provided on the website.

Details of the processing initiated by Google and of Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

11.3 Google Marketing Platform

This website uses the online marketing tool Google Marketing Platform of the operator Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("GMP").

GMP uses cookies in order to serve ads that are relevant to users, to improve campaign performance reports or to avoid a user seeing the same ads several times. Via a cookie ID, Google records which ads are served in which browser and can thus prevent them from being displayed more than once. In addition, GMP can use cookie IDs to record so-called conversions that relate to ad requests. This is the case, for example, if a user sees a GMP ad and later, using the same browser, accesses the advertiser's website and buys something via this website. According to Google, GMP cookies do not contain any personal information.
Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server.

We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you as follows in accordance with our state of knowledge: through the integration of GMP, Google receives the information that you have accessed the corresponding part of our website or clicked on an ad of ours. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or are not logged in, there is a possibility that the provider will find out and store your IP address. Within the scope of the use of GMP, personal data may also be transmitted to the servers of Google LLC. in the USA.

The data protection provisions of GMP by Google can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

11.4 TikTok Pixel

This website uses the conversion tracking technology of the following provider: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland

If you have reached our website from an advertisement on the provider's domain, the success of the advertisement can be traced with the help of cookies and/or comparable technologies (tracking pixels, web beacons, pings or HTTP requests).

For this purpose, certain device and browser information, including, where applicable, your IP address, is read via the tracking technology in order to record and evaluate user actions predefined by us (e.g. completed transactions, leads, searches on the website, views of product pages). This makes it possible to create statistics about usage behaviour on our website after redirection from an advertisement, which serve to optimise our offering.

We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

12) Site functionalities

12.1 Google Web Fonts

For the uniform display of fonts, this page uses so-called web fonts of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly, and establishes a direct connection to the provider's servers. In this process, certain browser information, including your IP address, is transmitted to the provider.

Data may also be transmitted to: Google LLC, USA

The processing of personal data in the course of establishing a connection with the provider of the fonts is only carried out if you have given us your express consent to do so pursuant to Art. 6 (1) (a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service via the "cookie consent tool" provided on the website. If your browser does not support web fonts, a standard font from your computer is used.

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/

12.2 - Google reCAPTCHA

On this website we use the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transmitted to: Google LLC, USA.

For the visual design of the CAPTCHA window, the provider uses "Google Fonts", i.e. fonts loaded from the internet by Google. No processing of information other than that mentioned above, which is already transferred to Google via the functionality of ReCaptcha, takes place in this context.

The service checks whether an entry is made by a natural person or abusively by mechanical and automated processing, and blocks spam, DDoS attacks and similar automated malicious access. In order to ensure that an action is carried out by a human and not by an automated bot, the provider collects the IP address of the device used, identification data of the browser and operating system type used as well as the date and duration of the visit, and transmits this to the provider's servers for evaluation. Cookies may be used in this process, i.e. small text files that are stored in the browser of the device.

Insofar as the processing described above takes place on the basis of cookies, these are only set if you have given us your express consent to do so pursuant to Art. 6 (1) (a) GDPR. You can withdraw the consent you have given at any time with effect for the future by deactivating this service in the "cookie consent tool" provided on the website.

If the processing described above is carried out without the use of cookies, the legal basis is our legitimate interest in establishing individual personal responsibility on the internet and in preventing misuse and spam pursuant to Art. 6 (1) (f) GDPR.

We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

13) Tools and miscellaneous

13.1 DATEV

For handling our accounting we use the cloud-based accounting software service of the following provider: DATEV eG, Paumgartnerstr. 6-14, 90429 Nuremberg, Germany

The provider processes incoming and outgoing invoices and, where applicable, also our company's bank transactions in order to record invoices automatically, match them to the transactions and, from this, prepare the financial accounts in a partially automated process.

Insofar as personal data is also processed in this context, the processing takes place on the basis of our legitimate interest in the efficient organisation and documentation of our business transactions pursuant to Art. 6 (1) (f) GDPR.

13.2 Lexware Office

For handling our accounting we use the cloud-based accounting software service of the following provider: Haufe-Lexware GmbH & Co. KG, Munzinger Straße 9, 79111 Freiburg, Germany

13.3 Cookie consent tool

This website uses a so-called "cookie consent tool" to obtain effective user consent for cookies and cookie-based applications requiring consent. The "cookie consent tool" is displayed to users when they access the page in the form of an interactive user interface on which consent for certain cookies and/or cookie-based applications can be given by ticking boxes. Through the use of the tool, all cookies/services requiring consent are only loaded if the respective user gives the corresponding consent by ticking a box. This ensures that such cookies are only set on the respective user's device if consent has been given.

The tool sets technically necessary cookies in order to store your cookie preferences. Personal user data is generally not processed in this context.

If, in an individual case, personal data (such as the IP address) is nevertheless processed for the purpose of storing, assigning or logging cookie settings, this takes place pursuant to Art. 6 (1) (f) GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website.

A further legal basis for the processing is Art. 6 (1) (c) GDPR. As the controller, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user's consent.

Insofar as necessary, we have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

Further information about the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.

14) Rights of the data subject

14.1 Applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the legal basis cited for the respective conditions of exercise:

Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to notification pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent given pursuant to Art. 7 (3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

14.2 RIGHT TO OBJECT

IF, WITHIN THE SCOPE OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL END THE PROCESSING OF THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL END THE PROCESSING OF THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

15) Duration of storage of personal data

The duration of storage of personal data is determined on the basis of the respective legal basis, the purpose of processing and - where relevant - additionally on the basis of the respective statutory retention period (e.g. retention periods under commercial and tax law).

Where personal data is processed on the basis of express consent pursuant to Art. 6 (1) (a) GDPR, the data concerned is stored until you withdraw your consent.

If statutory retention periods exist for data that is processed within the scope of legal or quasi-legal obligations on the basis of Art. 6 (1) (b) GDPR, this data is routinely deleted after the retention periods have expired, provided that it is no longer required for the performance of the contract or the initiation of a contract and/or we no longer have a legitimate interest in continued storage.

Where personal data is processed on the basis of Art. 6 (1) (f) GDPR, this data is stored until you exercise your right to object under Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

Where personal data is processed for the purpose of direct advertising on the basis of Art. 6 (1) (f) GDPR, this data is stored until you exercise your right to object under Art. 21 (2) GDPR.

Unless otherwise stated in the other information in this statement about specific processing situations, stored personal data is otherwise deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

As of: 15.08.2026, 04:17:26

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Privacy policy

1) Introduction and contact details of the controller

2) Data collection when you visit our website

3) Hosting & content delivery network

4) Cookies

5) Contacting us

6) Data processing when opening a customer account

7) Use of customer data for direct advertising

8) Data processing for order processing

9) Online marketing

10) Web analytics services

11) Retargeting/ remarketing and conversion tracking

12) Site functionalities

13) Tools and miscellaneous

14) Rights of the data subject

15) Duration of storage of personal data

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